![]() These concerns were heightened by a 2018 phenomenon in which Alexa would unexpectedly start playing laughing audio on users devices because it mistakenly heard the command Alexa, laugh. This means Amazon continuously collects and stores data about Alexa users indefinitely, which has raised major privacy concerns among consumers. Although the permissions can be changed, Alexa is also configured to record all activations and potential activations even though the trigger word might not have been said. Privacy concerns with AlexaĪlexa is configured to constantly listen in the background for its trigger word to be activated. Beyond its built-in capabilities, Alexa offers more than 3,000 “Skills” from Amazon and third-party developers that users can use to extend Alexa’s functionality, including one for IFTTT, which can help coordinate and automate interaction between other connected devices. In addition to returning information, Alexa also enables Echo devices to function as smart home hubs that control Internet of Things devices like smart plugs, thermostats, and Facebook Portal smart displays. Alexa can be customized to respond using one of 20 language/dialect combinations and uses natural language interpretation to process and act upon requests. How Alexa worksĪlexa is activated when it hears a trigger word ( Alexa, Computer, Echo, or Amazon ), followed by the user s query or request. Numerous third-party products that support Alexa have also been developed since the release of Amazon Echo, such as Ford s SYNC automobile infotainment systems, Ring home security systems, and Philips Hue smart lights sets. Amazon Web Services enables Alexa to learn a user s habits, routines, and preferences and expand its functionality accordingly over time.Īlongside the Echo products, Alexa is currently featured in most of Amazon s Fire device range, including the Fire HD tablets and Fire TV set-top box products. Īlexa acts on voice commands and responds to queries with information on Amazon products, music, news, weather, sports, and more. ![]() Alexa s capabilities are similar to those of other virtual assistants such as Apple Siri, Microsoft Cortana, Google Assistant, and Samsung Bixby. Alexa is a virtual assistant developed by Amazon for its Echo and Echo Dot computing devices, which range in price from $50-200 USD. ![]()
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